Frequently Asked Questions

What is the loan period for ILL?

Most items loan for a minimum of 6 weeks, and a maximum of 12 weeks from the time it is received and processed.

Interlibrary Loan materials are not renewable and may be recalled by the lending library at any time.

Some formats such as videos, CDs, microfilm, bound journals and old or rare books may have a shorter loan period or may be available for “library use only.”

How soon will my article arrive?

Many articles are delivered online within 24 hours of being requested.  Articles from more obscure journals may take longer to obtain.

You will be notified by email that your article has arrived and has been delivered electronically to your ILLiad account.

How soon will my book arrive?

Books requested via ILLiad typically take 5 to 10 days to arrive.

We suggest you try Prospector first.

The Prospector catalog is a group of Colorado libraries and the University of Wyoming library.  Items requested through this service generally arrive within 3 to 5 working days.

How will I know my book has arrived?

When your book arrives, you will be notified by email.  You will be able to pick up your book at the Library Services Desk.

Veterinary Teaching Hospital Library staff and faculty: materials can be delivered to the VET branch library if you’ve selected the Vet Library as your pickup point.

Distance users: if you need to have your materials mailed to you, please ensure that your address is accurate in your ILLiad account. 

CSU faculty or staff: we can mail your books to your Campus Department; please provide your department’s 4-digit campus delivery code in your ILLiad account.

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