Frequently Asked Questions

Note: Beginning with the Fall 2020 semester, the CSU Libraries is supporting online Course Reserves for all classes. This move allows the library to support remote learning and provide safe access to reserve materials for all students.


How do I find an item on Course Reserve?

To find your Course Reserve materials, login to the Course Reserve website with your eID and password.

How do I put an item on Course Reserve?

Instructors can put items on reserve by logging on to the online Course Reserve system.

How do I get Adobe Acrobat Reader to use with my Course Reserve Items?

Viewing and printing E-Reserve items requires Adobe Acrobat Reader.

Download Adobe Acrobat Reader
Help with Adobe Acrobat Reader

How does Course Reserve work?

Instructors can put items on Course Reserve by logging on to the online Course Reserve system. The system automatically loads course lists based on the University Registrar’s records, so instructors see only courses that they are currently teaching. Once logged in, navigation tools on the page allow instructors to look at classes and sections, add Course Reserve materials, and more. Requests are processed by library staff. If instructors opt-in for email notifications, they will be notified when an item becomes available on the Course Reserve system.

What kind of items can be placed on Course Reserve?

Instructors can place a variety of materials on Course Reserve, including journal and magazine articles, book chapters, videos and films, quiz and homework answers, or examples of assignments or papers. The CSU Libraries now supports online Course Reserves for all items and all classes. This move allows the library to support remote learning and provide safe access to reserve materials for all students

What information do I need to submit something for Course Reserves?

The online Course Reserve form requires instructors to provide certain citation information such as title, author, pages, and date of publication when making a request. The more information you provide, the faster and more accurately the materials can be made available.

Can I provide physical items to be placed on Course Reserve?

The CSU Libraries now supports online Course Reserves for all items and all classes. When you submit a Course Reserve request, library staff will see whether we already have access to a digital copy of the item. If we don’t, we’ll contact you to obtain the item so that we can create a digital version from your copy.

Can I submit a photocopied document for Course Reserve?

Yes. If you provide a photocopied item, you must include the title and copyright pages of the book or journal issue. To help maintain image quality, please submit single-sided copies and do not staple pages together. Library staff reserve the right to obtain and post a higher-quality version of the item if the material provided to us does not fit these requirements.

Can I put a video or DVD on Course Reserve?

Yes. The CSU Libraries now supports online Course Reserves for all items and all classes. When you submit a Course Reserve request for a film or video, library staff will determine whether a digital or streaming copy is already available. If not, we will either purchase digital access, or make a digital copy from a physical copy.

Can I put a physical item on shelf reserve?

The CSU Libraries now supports online Course Reserves for all items and all classes, and is no longer placing items on shelf reserve. This move allows the library to support remote learning and provide safe access to reserve materials for all students.

Can I re-use items from a previous semester?

Yes. All Course Reserves are archived for future use. To re-use an item from a previous semester, follow these steps:

  1. Sign in to the Course Reserves system and find and open your Upcoming or Current course
  2. Under “Instructor Tools” on the left toolbar, select “Add Reserve Items”
  3. You can add new material using the icons at the top of the screen (book, chapter, journal article, etc.) Below the icons you’ll see an option to import items from a previous course.
  4. Find the appropriate course and select “Import Items”
  5. The resulting list will include all Course Reserve items from that course; uncheck the box next to any item you don’t want to use.
  6. Click on the “Import Items” button at the bottom of the page.

What are the copyright restrictions for Course Reserve items?

Instructors can submit multiple chapters, poems, or articles for Course Reserve, but each one must be submitted as a distinct and separate item. The number of chapters allowed from each text is determined by a fair use analysis. Please submit the individual chapters you would like, and library staff will contact you regarding copyright if needed. Exceptions to this would include supplying us with written permission by the copyright holder of said publication. We cannot accept created anthologies (i.e. a single submission cannot contain items from multiple sources) for Course Reserve.

Who can view Course Reserve Items?

Due to copyright restrictions, only the instructor, TAs, and students registered for a specific section of each course can view Course Reserve items for that course.

Can my Teaching Assistant or co-instructor have access to Course Reserve items?

Yes. However, since TAs are not generally registered for the courses they assist with, please contact us to have them added to your course as a proxy user.

How long does it take before Course Reserve items are available online?

Instructors should submit items as far in advance as possible, particularly during high-volume weeks at the beginning of semesters. During peak periods, Course Reserve materials are usually processed within two business days if the item is properly submitted. At other times during the semester, 24-hour turnaround for properly submitted items is typical, but not guaranteed. If you have opted-in for email notifications, you will be notified via email when your items are available in Course Reserve.

 

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