Frequently Asked Questions

Note: Beginning with the Fall 2020 semester, the CSU Libraries is supporting online Course Reserve for all classes. This move allows the library to support remote learning and provide safe access to reserve materials for all students.


How do I find Course Reserve items?

To find your Course Reserve materials, log in to Course Reserve with your eID and password.

How do I place an item on Course Reserve?

Instructors can put items on Reserve by logging on to the Course Reserve.

  • Locate and open your upcoming or current course
  • Select Add Reserve Items from the options on the left
  • Fill out the appropriate forms for the items you want to add, supplying as much information as possible

How do I get Adobe Acrobat Reader to use with my Course Reserve Items?

Viewing and printing E-Reserve items requires Adobe Acrobat Reader.

Download Adobe Acrobat Reader
Help with Adobe Acrobat Reader

How does Course Reserve work?

Instructors can put items on Course Reserve by logging on to Course Reserve. Courses automatically load based on the University Registrar’s records, so instructors see only courses that they are currently teaching. Once logged in, navigation tools on the page allow instructors to look at classes and sections, add Course Reserve materials, and more. Requests are processed by library staff. If instructors opt-in for email notifications, they will be notified when an item becomes available on the Course Reserve system.

Why don’t I see my courses after logging in?

You will not see any courses or corresponding Reserve material until the first day of classes in any given semester. Per copyright rule, items can only be accessible for the duration of a semester—first day of classes through finals week. If classes are in session and you are unable to locate a current course on Course Reserve, please contact us.

Instructors can contact us to request an extension for any course in the event of a student incomplete.

What kind of items can be placed on Course Reserve?

Instructors can place a variety of materials on Course Reserve, including journal and magazine articles, book chapters, videos and films, quiz and homework answers, or examples of assignments or papers. The CSU Libraries now supports online Course Reserve for all items and all classes. This move allows the library to support remote learning and provide safe access to reserve materials for all students

Can I get a film or video placed on Course Reserve?

Course Reserve accepts requests for streaming video. If the Course Reserve page for your desired semester is not yet available, contact Course Reserve staff to set up a temporary page to process your request. Before submitting a request to Course Reserve, please check our streaming media resources to see if your video is already available:

If your video is not available, please submit a request for your item through Course Reserve. Please allow two weeks from the date of submission for your request to be processed.  Due to high demand and resource availability, additional time may be needed to process requests.

What information do I need to submit something for Course Reserve?

The online Course Reserve form requires instructors to provide certain citation information such as title, author, pages, and date of publication when making a request. The more information you provide, the faster and more accurately the materials can be made available.

Can I provide physical items to be placed on Course Reserve?

The CSU Libraries now supports online Course Reserve for all items and all classes. When you submit a Course Reserve request, library staff will see whether we already have access to a digital copy of the item. If we don’t, we’ll contact you to obtain the item so that we can create a digital version from your copy.

Can I submit a photocopied document for Course Reserve?

Yes. If you provide a photocopied item, you must include the title and copyright pages of the book or journal issue. To help maintain image quality, please submit single-sided copies and do not staple pages together. Library staff reserve the right to obtain and post a higher-quality version of the item if the material provided to us does not fit these requirements.

Can I put a physical item on shelf reserve?

The CSU Libraries now supports online Course Reserve for all items and all classes, and is no longer placing items on shelf reserve. This move allows the library to support remote learning and provide safe access to reserve materials for all students.

Can I re-use items from a previous semester?

Yes. All Course Reserve items are archived for future use. To re-use an item from a previous semester, follow these steps:

  1. Log in to Course Reserve and find and open your Upcoming or Current course
  2. Under “Instructor Tools” on the left toolbar, select “Add Reserve Items”
  3. You can add new material using the icons at the top of the screen (book, chapter, journal article, etc.) Below the icons you’ll see an option to import items from a previous course.
  4. Find the appropriate course and select “Import Items”
  5. The resulting list will include all Course Reserve items from that course; uncheck the box next to any item you don’t want to use.
  6. Click on the “Import Items” button at the bottom of the page.

What are the copyright restrictions for Course Reserve items?

Instructors can submit multiple chapters, poems, or articles for Course Reserve, but each one must be submitted as a distinct and separate item. The number of chapters allowed from each text is determined by a fair use analysis. Please submit the individual chapters you would like, and library staff will contact you regarding copyright if needed. Exceptions to this would include supplying us with written permission by the copyright holder of said publication. We cannot accept created anthologies (i.e. a single submission cannot contain items from multiple sources) for Course Reserve.

Who can view Course Reserve Items?

Due to copyright restrictions, only the instructor, TAs, and students registered for a specific section of each course can view Course Reserve items for that course.

Can my Teaching Assistant or co-instructor have access to Course Reserve items?

Yes. However, since TAs are not generally registered for the courses they assist with, please contact us to have them added to your course as a proxy user.

How long does it take before Course Reserve items are available online?

Instructors should submit items as far in advance as possible, particularly during high-volume weeks at the beginning of semesters. During peak periods, Course Reserve materials are usually processed within two business days if the item is properly submitted. At other times during the semester, 24-hour turnaround for properly submitted items is typical, but not guaranteed. If you have opted-in for email notifications, you will be notified via email when your items are available in Course Reserve.

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