Problems with Submitting
This page is for those having problems submitting ER requests. Please select from the subjects below. Should you have any further question please feel free to contact the ER staff.
I can't log on to website.
How does the whole process work?
I have questions about submitting ER materials online.
How should submissions for ER be formatted?
Who can view submissions online?
How can my teaching assistant get access to ER?
Do I need to check out library materials before I submit them for Electronic Reserve?
How long will it take to get my submissions online?
I can't log on to website.
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How does the whole process work?
Submitting materials to ER is an online process. In rare cases we take submissions at the library and then enter the data in our offices; however, we encourage users to use the online process as it has been designed for maximum efficiency. Please feel free to contact the ER staff should you have questions.
Once the online process is completed you will receive an e-mail receipt which acts as confirmation that your request has been received. Print out a copy of this confirmation for each ER document or Shelf Reserve item submitted and bring it to the Morgan Library Loan Desk with the corresponding material to be scanned or placed on Shelf Reserve. We ask that each document be accompanied by an e-mail receipt. We use this receipt to match the material to its online request.
I have questions about submitting ER materials online.
Following is a step-by-step explanation of the process.
Step 1: When making submissions you will enter your university identification number and choose a semester. After a few seconds, the screen will automatically load a list of available courses. Choose the course from the pull down menu. Again, after a few seconds the screen will display all sections for that course. Check the sections you wish to submit items for and click on continue.
Step 2: The next window will ask for you for your contact information. Enter information in the corresponding fields and click on continue.
Step 3: Select the type of ER material you are submitting. If you are submitting a Shelf Reserve request, please select the appropriate material (personal book or other) and then click on continue.
Step 4: Enter the Author and Title of the material (this information is displayed for the students identify detail about the material). If you are requesting Morgan Library material please enter all appropriate information (call number, volume, year, edition). It is very important that this information is complete and accurate. Inaccurate information will result in delays of processing of the materials.
If you have no further submissions for this course select "Send and logout." If you have more submissions for this class select "Enter another Item". Keep in mind that you will need to select the class and sections for each submission.
How should submissions for ER be formatted?
We recommend the following guidelines for ER documents submitted by an instructor or teaching assistant to ensure that the document will be placed on Electronic Reserve in the most legible condition possible.
Books/Journals
- If the book or journal you have requested is from our library you must provide the call number (including journal volume number, date, and chapter numbers if applicable) and have the page numbers or provide Xeroxed copies of the pages.
- ER cannot accept submissions larger than 50 pages, or more than 10% of a book or journal in accordance with copyright law.
Photocopies
- Single sided.
- Black and white only.
- In good condition (no tears, holes, or staples).
- Should be 8.5" by 11"( the size of a normal piece of paper), or Legal size (8.5" by 14").
- Have no black edges or borders. (When photocopying, always try to close the copier cover or use cardboard to block edges around books or other material. This will eliminate the black edges around the material.)
- Clear, containing no shaded, gray, or dark areas.
Copies that do not follow these parameters will be returned to you for replacement with acceptable copies. We encourage you to keep a duplicate copy of any photocopied items you submit.
ER Documents and Shelf Reserve materials with confirmation receipts may be dropped off at the Loan and Reserve Desk located to the right (west) of the main library entrance. Unfortunately at this time, we can not accept electronic versions of the items to be placed on Reserve.
Who can view submissions online?
Due to copyright restrictions only the instructor, teaching assistants, and the students registered for a specific section of each course can view its submissions. For further questions about copyright please see our Copyright Policies.
How can my teaching assistant get access to ER?
Teaching assistants need to be added by ER staff in order to access material on ER. The instructor should email or call the ER staff to provide the TA's University ID number, class, and section.
Do I need to check out library materials before I submit them for Electronic Reserve?
No, you do not need to check them out. If you have requested that library materials be used, and have included all necessary call number information, we can retrieve them for you. If we retrieve library items for you, you do not need to bring in your ER email confirmation. If an item is checked out, we will recall the item and process it on ER as soon as it becomes available.
If the library does not currently own an item needed for ER, we will place an order. The ordering process time varies and can take many months; therefore, the sooner you place your request the more likely it will be available for your students when needed. (However, the final decision on ordering rests with a collection development librarian.) Textbooks are given rush-processing status when submitted as personal copies for ER chapter scanning or for Shelf Reserve.
How long will it take to get my submissions online?
Our goal to process materials as quickly as possible, and our busiest times of the year are at the start of each semester, so we encourage you to turn your materials early. We have a 3 business day turnaround time during the first 3 weeks and 2 business day turnaround after that. Please refer to the processing Calendar for more details. Using our Historical Documents feature allows for immediate access.