CSU's Central I.T. Technical Support Help Desk by phone & email

Phone: (970) 491-7276

Email: help@colostate.edu

Normal Support Hours 2012: 

• Monday - Friday: 8:00 a.m. - 8:00 p.m.
• Saturday: 1:00 p.m. - 5:00 p.m.
• Sunday: 2:00 p.m. - 6:00 p.m.

Support Assistance for ACNS's University Central Systems and Standards:

• E-mail assistance (Central Exchange, Outlook, Outlook Web Access, Google Apps, ACNS Mail)
• eID account assistance (account creation, maintenance and password support)
• Campus Network Connectivity Assistance/Setup (wired, wireless, Housing-Network Access Control standards, SSL Gateway and remote VPN)
• Campus support assistance for Antivirus/Malware Software (installation and support)
• RamCT
• Computer Technical Support Assistance

On-Site support assistance for the Technical Support Help Desk is available at the Morgan Library during the hours of 8:00 a.m. - 5:00 p.m. Monday - Friday.  Consultants are available to provide support on the services listed above at the Computer Diagnostic Center (Located behind the Libraries Information Help Desk).

Computer Diagnostic Center (personal on-site computer technical support)

Normal Support Hours 2012:

Monday - Friday
8:00 a.m. - 5:00 p.m.

Closed Staturday - Sunday

Computer Repair Center (fee-based computer repair and support services)

Normal Support Hours 2012:

Monday - Friday 8:00 a.m. - 5:00 p.m.

Closed Staturday - Sunday